The OMEX Group of companies is committed to protecting and respecting your privacy. This Policy sets out the basis on which we collect personal data from you and the way in which it will be processed by OMEX. Please take the time to read this policy carefully, as it lays out the views and practices of OMEX regarding your personal data and how it will be treated.
For the purposes of the relevant data protection legislation, the prime controller of the data (or data controller) is OMEX Agriculture Limited, Bardney Airfield, Tupholme, Lincoln LN3 5TP. Questions, comments and requests regarding this Policy are welcomed and should be addressed to email@example.com
We may collect different types of information about you for the following reasons:
We collect information on you:
The minimum information we need from you or an OMEX distributor so that you can place an order with us is your full business trading title, a contact name, address, telephone number and email address. If we are opening a credit account for you, we will also ask for details of an account contact. In consideration of your application to open a credit account we may refer to credit rating agencies that effectively incorporate privacy preserving procedures. Please contact us for details of the specific agencies we use, in order to raise any queries regarding privacy matters with them directly.
We may process your data in the following ways:
In order to personalize and improve the quality of our services, when you place an order we may also ask you about the nature of your business and how you found us so that we can gain a clearer understanding of who you are. However, you do not need to provide this information in order for us to fulfill your order or open a credit account.
We may need to collect further information in order to provide you with products or services that you have asked for, such as your e-mail address if this has not already been provided to us.
We also collect technical information about you when you visit our website in order to help us monitor or improve the website and/or products and services that we offer. This information includes the IP address of the computer used to connect to our site, browser type and version, time zone setting, operating system and platform. We will also collect information about your visit to our site, including the full URL used to access our site, the clickstream to and from our site, (including the date and time), products that you have viewed or searched for, page response times, any download errors, how long you have visited certain pages, page interaction information including scrolling, click and mouse overs and any methods used to browse away from our site. This helps us to monitor and improve on the products and services we provide. In doing so, we may use your data in the following ways:
We will not share your personal data with any third parties for unsolicited marketing purposes. We will share your personal data with the following parties (“Third Parties”), for the following reasons:
We reserve the right to disclose or share your personal data in order to comply with any legal requirements, enforce our terms and conditions, or any other agreement we enter into with you, or to protect the rights, property, or safety of our business and other customers. This includes interacting with our professional advisors (including solicitors, accountants and insurers), and exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Unfortunately, the transmission of information via the internet is not always completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is made at your own risk. Once we have received your information, we will use strict safeguarding procedures and security features to try to prevent any unauthorized access to your personal data.
We will keep your data for the time you hold an account with us and for a period of up to 7 years after your account is closed. This is to enable us to contact you, keep a record of your past orders and supply you with any new orders. We will not keep your personal information for any longer than necessary to fulfill our obligations to you or to meet our legitimate business interests or legal requirements.
You have the following rights:
Please see the relevant sections below for further details on your rights as a data subject. You can exercise any of the above rights by emailing us via firstname.lastname@example.org stating your request. You also have the right to lodge a complaint with the Information Commissioners Office if you are unhappy in any way with how we treat your personal information.
We will comply with any request made under this section as soon as possible and normally within one month from the date of your request. However, if necessary, for example if your request is particularly complex, or we receive a number of similar requests, we may extend this period by an additional two months, but we will notify you if we need to do this.
You have the right at any time to ask us to rectify any personal data that we hold for you which is incorrect or incomplete.
If we have disclosed any incorrect or incomplete data to any third parties, we shall inform them of any necessary amendments or corrections made to your personal data under this section.
You have the right to ask us to erase the personal data we hold about you in circumstances where:
You can ask us to restrict how we use your data in the following circumstances:
You have the right to obtain from us all personal data which you have provided to us in a structured, commonly used and machine readable form, provided that such data was processed based on your consent, or for the purpose of a contract between us and the processing was carried out by automated means.
This will allow you to move, copy or transfer personal data easily from one IT environment to another. Alternatively, we can transmit such data directly to another organization.
Please note that we will not be able to comply with a data portability request if this will affect the rights and freedoms of others.
You have the right to object, on grounds relating to your particular situation, to our processing of your personal data where we are doing this for the performance of a task carried out in the public interest (which we will have told you about, if applicable) or where we are carrying out processing for the purposes of legitimate interests pursued by us.
You also have the right at any time to ask us not to process your personal data for direct marketing or profiling purposes (to the extent that such profiling is related to such direct marketing).
If we process your personal data for automatic decision making or profiling purposes (i.e. to analyze or predict your personal preferences and purchase behavior, and such profiling is automated) we will ensure that we tell you about this beforehand and will only do this where this is a necessary condition of entering into a contract between you and us, or where you have given us your explicit consent to do this.
Our website may contain links to our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for them. We advise you to check these policies before you submit any personal data to these websites.